At the end, there was no way to update the manual quickly & easily. each time we wanted to update or fix a mistake in the PDF, we had to prepare a software update and include it within. With v10 and earlier versions, the manual was 100% PDF and we faced a lot of users complaints and problems : Well, I think it's probably time to explain our choice : Viewtopic.php?f=29&t=9514&p=88057" onclick="window.open(this.href) return false Having the whole Index repeat in front of each section of the User Manual is very frustrating.īy the way, I tried what you suggested in that other thread but I need to be included, along with, ,, so the section on OOP function is complete. But look what happens: most of page 7 is taken up with the last part of the Index and only a small portion of page 7 is the start of the section explaining the OOP function. so I only need to print or convert to PDF the last three pages, 7 - 10, which include the actual information on the OOP function that I want to print out or convert to PDF. If I printed the whole thing it would be a total of 10 pages, including 7 pages that are only the repeat of the User Manual Index. See the attached file as an example: in this case I wanted to print or make a PDF of the section on the Out-Of-Pegs function. It is ridiculous to suggest that the user should copy & paste each individual section of the documentation - there are hundreds of sections, with the ten page index repeated in between each section."Įven if the user manually prints each section, and the user's printer interface gives the option to only print a certain range of pages (say out of a total of 10 pages, you only need to print pages 7 - through - 10 ), it doesn't work properly with the way the current TVPaint 11 User Manual is formatted. ![]() It is not a competent, professional approach. ![]() the whole ten page index repeats in front of every section of the user documentation. "Each section of the Documentation repeats the 10 page index. I don't insist on PDF, but I really expect the documentation of the software being installed physically right beside the software. (And Adobe doesn't ever listen to any complaint.) But what's the sense in crippling a software for each legitimate user as well? This is not DRM, this is plain nonsense. I could guess that this might have been done to spot copied licences. Instead, several popups indicate that "your database will be updated" and other nonsense, and you only get pages with how-tos of absolutely nothing you'd be interested in, and any search would only lead to posts in user forums. Pressing help would only start a website trying to connect to an Adobe server - but not showing the manual. It worked well, was searchable, and really useful (for all Adobe programs). When they started their CS branding, they abandoned the printed manual, but still included the same concise manual in the installation. In the 90's Photoshop was sold with a printed manual, a really well done piece of information. It's better to wait a few weeks.Adobe is a perfect example of not Bad but Worst Practice. Generally, updating to a new OS instantly is a bad idea, because something will always break. Keep in mind that we are not the only ones affected by this, Toonboom also is (as David said). For Monterey, we were not able to install it on some of the Macs that could run it (and not all of them can), while for Big Sur we were ready weeks before it was released. ![]() For High Sierra (10.13), the dongles would not work during the beta, and when the OS released, they were working.Īnd those are the situations when we were actually able to install the Beta. When we were still using our old dongles, sometimes during the beta phases, the dongles would not work, then with the following beta version they would work again, and then not.ĭuring Yosemite (10.10), on the last beta, the dongles were working, and when the OS released, they were no longer working and Safenet had to release a fix for this (and it took them weeks). However, there has always been a random factor with Apple updates. We are also frustrated with the situation ourselves. I understand your frustration, and your concerns are valid. Again, I'm sure there is a logical reason, I would just like to know why this seems to happen every year. Yes, I'm a habitual early adopter, so I suppose it's on me that TVPaint doesn't work on my main system, but I'm feeling a bit frustrated with the regularity of this problem with TVPaint. ![]() All the apps I use from Adobe, Maxon, and Autodesk work fine. Dmceachern wrote: ↑, 23:22I'm sorry, I'm a bit ignorant of the process, but I'm struggling to understand why it was just discovered with the public release of Monterey that things didn't work? The OS has been in beta for months and was announced in June.
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